Rick Robinson, Donald A. Norman · Design Issues 1994 · 1994
DOI: 10.2307/1511661
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* A Human-Centered Technology * Experiencing the World * The Power of Representation * Fitting the Artifact to the Person * The Human Mind * Distributed Cognition * A Place for Everything, and Everything in Its Place * Predicting the Future * Soft and Hard Technology * Technology Is Not Neutral
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