A Fatigue-Gated Hold on Outbound Messages: A Technical Note for Communication-Platform-as-a-Service (CPaaS) Systems

Counts differ because each database indexes a different set of publications. We treat OpenAlex as the canonical count; Google Scholar is not shown (no API, and crawling it violates its ToS).

When a person approves an action while tired, the AI agent that carries it out may send a message that cannot be taken back, a refund, an alert, an account change. This note suggests a simple fix: before sending, check if the approving person showed signs of fatigue. If so, hold the message briefly for a second look before it goes out. This applies to any communication platform that sends such messages on behalf of a human or an AI agent, including Zoho CPaaS, Twilio, and Infobip.